Privacy Policy & Cookie Policy

Last updated: 10 July 2026

Introduction

This Privacy Policy explains how Meadowcrestlabs collects, uses, stores, and protects personal data when you visit our website, contact us, request an appointment, or use our beauty salon services. We process personal data in accordance with the UK GDPR, the EU General Data Protection Regulation where applicable, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations.

Data Controller Information

The data controller is Meadowcrestlabs, located at 50A Albert St, London NW1 7NR, United Kingdom. You can contact us by email at info@meadowcrestlabs.com or by phone at +44 20 9120 3406.

Types of Data Collected

We may collect identification and contact details such as your name, email address, phone number, appointment preferences, messages sent through our contact form, and details needed to respond to service enquiries. When you browse the website, we may collect technical data such as IP address, browser type, device information, pages visited, approximate location derived from technical data, and cookie identifiers.

Legal Basis for Processing

We process personal data on the following GDPR legal bases: performance of a contract or steps before entering a contract when you request or book a service; consent when you opt in to optional communications or non-essential cookies; legitimate interests when we respond to enquiries, maintain website security, improve our services, and prevent misuse; and legal obligation when we must keep records for tax, accounting, consumer protection, or regulatory purposes.

How Data Is Used

Your data is used to respond to enquiries, arrange appointments, deliver salon services, provide customer support, send service-related communications, maintain accurate business records, improve website performance, protect the website from misuse, and comply with applicable laws. We do not sell personal data.

Data Storage and Retention

We keep personal data only for as long as necessary for the purpose for which it was collected. Enquiry records are generally kept for up to 24 months after the last interaction. Appointment and transaction records may be kept for up to 6 years where required for accounting, legal, or dispute-management purposes. Cookie retention depends on the cookie type and is described below.

User Rights

Subject to legal limits, you have the right to request access to your personal data, rectification of inaccurate data, erasure of data, restriction of processing, data portability, and objection to processing based on legitimate interests. You may withdraw consent at any time where processing is based on consent. You also have the right to lodge a complaint with the UK Information Commissioner's Office or another competent supervisory authority.

Cookies Policy

Our website may use strictly necessary cookies to enable core site functions, preference cookies to remember user choices, analytics cookies to understand aggregate website usage, and security cookies to help detect abuse. Session cookies expire when you close your browser. Persistent cookies may remain from a few days up to 24 months depending on their purpose. You can control cookies through your browser settings, although disabling essential cookies may affect website functionality.

Third-party Services

The website may load services used for forms, media playback, fonts, maps, analytics, or embedded content. These providers may process technical data according to their own privacy notices. Where third-party services are used, we select providers that offer appropriate privacy and security commitments and use them only for legitimate website and business purposes.

Data Protection Measures

We use reasonable technical and organisational measures to protect personal data, including access controls, secure communications where available, limited staff access, data minimisation, and regular review of retained information. No website or email transmission is completely risk-free, but we work to keep risks proportionate and controlled.

Contact Information

For privacy questions or requests, contact Meadowcrestlabs at info@meadowcrestlabs.com, call +44 20 9120 3406, or write to 50A Albert St, London NW1 7NR, United Kingdom.